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Water Department
The Water Department is responsible for providing safe and reliable water and wastewater service with environmental integrity. Fort Worth has a total treatment capacity of 500 million gallons per day for drinking water and 166 million gallons per day for wastewater; with five water treatment plants and one reclamation facility. There are more than 3,336 miles of pipe in the water distribution system and 3,266 miles in the collection system. The system serves more than 1.2 million people in Fort Worth and surrounding areas, which include 30 water wholesale customers, 23 wastewater wholesale wastewater customers and three wholesale reclaimed water customers. Learn more »
Top Links
- Opening, Closing and Transferring Accounts
- Payment Options
- Water Conservation & Efficiency
- Report Water Waste
- Lead in Drinking Water
- Drinking Water Quality Reports
Services
Information Pages
- Backflow and Cross Connection Control
- Biosolids Policy
- Developer Information
- Environmental Excellence Awards
- FAQ New Water Payment System
- High water use bill options
- Impact Fees
- Impact Fees/Capital Improvements Citizen Advisory Committee
- Irrigation Information
- Mary's Creek Water Reclamation Facility
- Mary's Creek Water Reclamation Facility Permit Application
- My H2O Frequently Asked Questions
- MyH2O
- MyH2O and advanced water meters
- Preparing for the new meter
- Register for the new water bill payment site
- Reporting Main Breaks and Clogs
- Seminars and Events
- Speaker's Bureau
- Wastewater
- Water Flow Report Request
- Water Laboratory
- Water and Wastewater Facility Tours
- Water and Wastewater Rates
- What can I do with MyH2O?
- Wholesale Water, Wastewater & Reclaimed Water Rates
Contact
Report Emergencies (24-hours)
(water main breaks, sewer backups)
817-392-4477 Select Option 1
Call Center - Non-emergency
7 a.m. to 7 p.m.
Monday through Friday
(Closed City Holidays)
817-392-4477
Mailing Address:
P. O. Box 870
Fort Worth, TX 76102
- Report Illegal Connections
- Report Other Water Related Issues
- Report Water Waste
- Request a Speaker
- Report a problem with the H2Online Water payment website
Director:
Chris Harder, P.E.